Lift Service & Maintenance

Lift Service & Maintenance

As a business, Cardiff Lift Company understands the need and importance for key services to be readily available. With this in mind, we are able to provide a range of Maintenance Plans to ensure safety, functionality and reliability of lifts to suit our customers’ requirements.

Contract Packages Overview

Written Report✔✔✔✔
24hr/365 days Breakdown cover (charged separately) ✔N/AN/AAs Required
24hr/365 days Breakdown cover included in price of contract (**office hours only – out of hours chargeable)✔✔As Required
Parts included in price of contract (*Exclusions apply)✔As Required
Repairs included in price of contract (*Exclusions apply)✔As Required

Experience has taught us the key to improved lift reliability and reduced lift repair is a set maintenance plan thus reducing breakdown costs to our customers.

Request Maintenance Quotation

Cardiff Lift Bronze Contract

Designed for customers on a tight budget, the Cardiff Lift Bronze Contract offers minor adjustments, lubrication and grease with up to 12 service visits a year.

Cardiff Lift Silver Contract*

Containing all the benefits of our Bronze plan, the Cardiff Lift Silver Contract also covers office hour breakdowns (**Mon-Thurs 8am – 5pm/Fri 8.00am – 4.30pm), particularly important if your lift is vital in the day to day management of your business. Our Emergency Cover Plan is also available to supplement your Lift (subject to site survey)​.

Cardiff Lift Gold Contract*

The Cardiff Lift Gold Contract is designed for our customers who prefer a fixed yearly cost with no unexpected costs. In addition to the benefits of our Bronze and Gold maintenance plans, the Cardiff Lift Platinum Contract includes replacement parts* and labour ensuring peace of mind for our customers. Our Emergency Cover Plan is also available to supplement your Lift (subject to site survey).

Cardiff Lift Platinum Contract

The Cardiff Lift Platinum Contract can be tailored to suit your business needs.

* Excludes call-outs, faults and repairs resulting from power failure, negligence, misuse, vandalism, obsolescence, upgrades or events beyond our control.​ This list in not exhaustive, please see our full terms and conditions.

After Sales Care

At Cardiff Lift Company we understand more than most the need for peace of mind; as a result we have developed an intimate after care structure to guarantee complete support to ensure the continued high performance and reliability of our products. We are pleased to offer:

  • 12 Month warranty on new parts
  • Customer care team
  • NVQ Level 3 qualified engineers
  • 24 hour emergency service 365 days per year
  • GPS monitored fleet to enable a swift response
  • Latest lift communication technology
  • In house factory capable of manufacturing quality parts​

​Cardiff Lift Company is committed to achieving the highest level of customer satisfaction. Our Customer Care team are available to discuss any aspect relating to our products and services.

Benefits of a Maintenance Contract

24hr Breakdown Cover

One of the key benefits of having a maintenance contract with Cardiff Lift Company is having the ability to access our 24hr emergency breakdown service at any time, 24hrs a day 365 days of the year.

Range of Contracts

Cardiff Lift Company can offer a range of contracts to suit your budget. Each contract can be tailor made to suit your requirement.


Having your lift maintained will ensure your lift is running at its optimum performance reducing the number of breakdowns and identifying worn components.

Reduced Wear

Regular maintenance will ensure your lift will last for many years as components are regularly adjusted and lubricated as required, to prevent any unnecessary wear.

​Lift Safety

On each maintenance visit our engineers will check all the safety aspects of your lift. We will check for wear on ropes, ensure all safety interlocks are operating correctly, check the emergency rescue system, etc

Industry Compliance

We take safety very seriously. We ensure our engineers are up to date with the most relevant safety requirements. We will inform you of any upgrades that may be required to help you bring your lift up to the most recent safety standards.

Call us now for a site survey & quotation on 029 20 404 404

Accreditations and Trade Associations